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Powered by Amazon WebStore
An Amazon Services Product
Buy with confidence on our site built and hosted using Amazon's technology.
We have teamed with Amazon to make ordering SAFE and SECURE on our site. By using Amazon technology at Checkout, your order is secure and backed by Amazon's A-to-z Guarantee which guarantees your purchase, the condition of the item you buy and its timely delivery.
How does it work? Simply, use your existing Amazon account during checkout to order products from our site. If you don't have an Amazon account, it's easy to set up. Add the products you want to purchase to your cart and create your account during the checkout process.
Learn more about WebStore by Amazon
Q: What are your shipping costs?
A: Shipping is FREE within the United States on selected items priced over $25. All other items from our affiliated partners (Buy.com..ect..) the price is varied depending on the item and your location of the shipment. The price of shipping will be displayed before you purchase your item in the checkout cart's last page. If item is needed to be shipped out of the country contact us and we will quote a shipping price and ship it for you. If price is not shown or unknown, contact us for a shipping quote. Be sure to indicate country and postal code/territory when asking for a quoteQ: Do you collect a sales tax?
A: Only orders from the state of Washington and some third party orders may collect tax, check your listing for details.
Q: When are orders shipped?
Q: Who do you ship with?
A: USPS, UPS, FedEx and DHL. Some items ship with different carriers due to size, destination and cost. Contact us for more info.Q: What is the delivery time for orders?
A: The delivery time depends on the shipping carrier and your destination. Please refer to the tracking number given at the time of shipment for arrival time
Q: What is your return policy?
A:Our standard policy is to accept most returns within 30 days from the date of delivery. However, we understand that many customers like to order holiday gifts early, so we have extended our returns period for the holidays (except for jewelry items, which must be returned within 30 days).
Items sold by Finders Keepers and shipped between November 1, 2007 and December 31, 2007 may be returned until January 31, 2008 for a full refund, subject to our other returns restrictions listed below.
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.
What is the Buy.com Return Policy?
Have more questions? Feel free to contact us via email or IM by using the widget below.
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